Frequently asked questions

FAQ

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What is the NookMug made of?


It's a mug shaped like a stack of colorful books, with a stained-glass-style finish.

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How much does it hold?

About  12 oz / 350 ml]

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Can I use it for hot drinks?


Yes, it's made for coffee, tea, and cocoa.  Please handle with care when it's hot.

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What is your return policy?


You have 15 days from delivery to request a return. See our Refund Policy for details.

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What if my mug arrives broken or damaged?


Email us within 7 days of delivery with your order number and photos of the mug and the box. We'll send a free replacement or a full refund.

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How long does shipping take?


Orders are processed in 1-3 business days. Delivery usually takes [7-12] business days.