Contact information

5. Contact Page

Title: Contact Us

Intro:

We're here to help.
Questions about your order, your mug, or a gift? Send us a message and we'll reply within [24-48] hours, Monday to Friday.

Form fields: Name · Email · Order number (optional) · Topic (dropdown: Order status, Damaged or broken item, Returns or exchange, Product question, Something else) · Message · Send Message button

After sending:

Thanks for reaching out! We've got your message and will reply within [24-48] hours. Please check your spam folder if you don't see our email.

Below the form:
Email: memoria3b6@gmail.com
Response time: [24-48] hours, Monday to Friday
Business name: NookMug

Before you write to us:

  • Where's my order? Check the tracking link in your shipping email.
  • Broken mug? Send us photos within 7 days and we'll make it right.
  • Returns: see our Refund Policy.